Contact information

CONTACT INFORMATION

Last Updated: July 2, 2026

We're a small Australian business, and we're always happy to help.

HOW TO REACH US
- Email: cliffsworkshop@outlook.com

RESPONSE TIMES
We respond to all enquiries by email, typically within 1–3 business days. For order-related questions, please include your Order Number so we can help you faster. For damage, defect, or refund claims, please follow the steps in our Returns, Refunds & Warranty Policy and attach a clear photo of the product — a photo is required before any refund, replacement, or repair can be approved.

WHAT WE CAN HELP WITH
- Order status and production updates
- Shipping and tracking questions
- Damage, defect, refund, or warranty claims
- General questions about our made-to-order products

Because every order is made to order, please refer to our Terms of Service and Shipping Policy for current production and delivery expectations.